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Effective Emails: The Secret to Straightforward Communication at Work (Business Communication Skills Books Book 2) by Chris Fenning PDF

نویسنده: Chris Fenning

پیش نمایش کتاب

In each chapter Chris Fenning (multi-award-winning author of The First Minute) shares techniques and step-by-step methods developed in his own career, combined with advice from other communication experts. Each page turns vague advice of “write shorter messages” into simple frameworks you can apply to every email you send at work.

Examples are given throughout the book along with a case study that shows how to turn a long, unstructured email into something clear and easy to understand.
Have you ever thought these things?
“Did they read my message? Why haven’t they replied yet?”
“Why did they only answer one question when I obviously sent them three?”
“Urgh I hate email chains sooooo much!”
“They copied my boss! What did I do to deserve that?”
If you’ve ever thought these things, this book is for you.

If yes, then this book is for you. Inside you will find the exact steps you can take to never thinking those things again.

When you use the secrets in this book, your employer, colleagues, and team mates will pay attention to what you write. And who knows, they may even thank you for it!
FAQ
Question: Is this just another book telling me what I should or should not write as a greeting?
Answer: Definitely not. This book is about effective business communication via email, the word you use to greet someone is one of the least important things when it comes to conveying your message clearly. In this book there is perhaps one page about greetings. The rest is about how to create and structure meaningful messages.