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Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss

نویسنده: Chris Voss

A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations—whether in the boardroom or at home.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI’s lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss’s head, revealing the skills that helped him and his colleagues succeed where it mattered most: saving lives. In this practical guide, he shares the nine effective principles—counterintuitive tactics and strategies—you too can use to become more persuasive in both your professional and personal life.

Life is a series of negotiations you should be prepared for: buying a car, negotiating a salary, buying a home, renegotiating rent, deliberating with your partner. Taking emotional intelligence and intuition to the next level, Never Split the Difference gives you the competitive edge in any discussion.

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Goodreads users review :

Fantastic book. While I recommend it to everyone, I almost don’t want to give away a competitive edge and prefer no one reads it–it’s that good! Mario Velarde                                                                                          rated it: 5.0 from 5.0

What a phenomenal book. Who would’ve thought we could learn so much from a field that could not be further from our life: hostage negotiation. In the end this is a book about listening. It’s a book about making people feel listened to. This is a compilation of secret weapons that works like black magic when put into practise. Read the three first chapters, try it, and I promise you will not be disappointed. Simon Eskildsen                                                                                       rated it: 5.0 from 5.0

Powerful like a knife or fire. It reads as a description of a military tool that can be used to nurture, drive change and action but also to exploit so many of the biases that plague us as humans in a very effective way. I find some ideas very challenging from an ethical and moral perspective outside of the FBI crisis negotiation realm but that doesn’t dimish their power. Definitely worth reading multiple times. Take what you need to improve your life and enjoy the important history lessons. Andrei Savu                                                                                            rated it: 5.0 from 5.0